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Privacy Policy

Last updated: 12 October 2026

1. Who we are

The TSN BALTIC website, tsnbaltic.com, is operated by TSN Baltic, MB (“TSN BALTIC”, “we”, “us”). We are the controller of the personal data covered by this policy.

This policy explains how we handle personal data when you visit our website or contact us about our services. Recruitment activities involving candidates, including CV assessment and disclosure to prospective employers, require additional privacy information specific to that process.

2. Personal data we process

Enquiries and correspondence. We process the information you provide through our contact form, by email or during follow-up conversations. This may include your name, email address, company, telephone number or LinkedIn profile, the role you wish to fill, the target market and the details of your enquiry. We also retain relevant correspondence needed to respond to your request.

Technical information. Our hosting infrastructure may record your IP address, the date and time of a request, requested pages and technical error information for website operation and security. The actual information recorded depends on the hosting configuration.

You do not need to create an account to browse our website. Please do not include sensitive personal information or another person’s CV or personal details in the general enquiry form.

3. Why we process personal data

To respond to business enquiries and manage communications. We rely on our legitimate interests in communicating with prospective clients and their representatives and managing our business relationships (Article 6(1)(f) GDPR).

To take steps towards a contract with you personally. Where you are the prospective contracting party and ask us to take such steps, we rely on Article 6(1)(b) GDPR.

To operate and protect the website. We rely on our legitimate interests in maintaining a functioning and secure website, preventing abuse and resolving technical problems (Article 6(1)(f) GDPR).

To meet applicable legal requirements or handle legal claims. Where necessary, processing is based on a legal obligation (Article 6(1)(c) GDPR) or our legitimate interests in establishing, exercising or defending legal claims (Article 6(1)(f) GDPR).

Submitting an enquiry does not subscribe you to a newsletter or give us permission to use your details for unrelated marketing.

4. Information you choose to provide

Providing information is voluntary. Fields marked as required help us understand and respond to your enquiry. If these details are missing, we may be unable to respond or assess your request. Other fields are optional. You can also contact us directly by email.

5. Who receives your information

Access is limited to people who need the information to handle your enquiry and to service providers supporting our website, email and IT systems. Providers acting on our behalf process personal data under appropriate contractual arrangements.

Our hosting and email services are provided through Hostinger.

We may also disclose relevant information to professional advisers or public authorities where necessary for the purposes described above and where there is a lawful basis. We do not sell your personal data.

Information sent through the contact form is processed to deliver your enquiry and retained in our correspondence systems. Technical logs and backup copies may also be maintained by the relevant providers.

6. International transfers

Some service providers or their subprocessors may process personal data outside the European Economic Area (EEA). Such transfers must be covered by an applicable European Commission adequacy decision or appropriate safeguards, such as the European Commission’s Standard Contractual Clauses, together with additional measures where required.

You can contact natalia@tsnbaltic.com to request information about the safeguards applicable to transfers of your personal data, where relevant.

7. How long we keep personal data

If an enquiry does not lead to cooperation, we retain the related correspondence for no longer than 24 months after the last substantive contact, unless an earlier deletion is appropriate or limited information needs to be retained for a legal obligation or an actual or reasonably anticipated legal claim.

If we enter into a business relationship, relevant records are kept for the duration of that relationship and for any applicable statutory retention periods. Any additional processing connected with the service will be explained where relevant.

Technical logs are retained only for the period needed to detect and investigate security incidents, resolve technical faults and maintain reliable operation. Where a log relates to an identified incident, relevant entries may be retained until the investigation and any related claims are resolved. Backup copies are removed or overwritten through the providers’ backup cycles and are not used as an active contact database. You may contact us for information about the retention arrangements applicable to your data.

We review the information we hold and delete or anonymise it when it is no longer needed for the relevant purpose.

8. Cookies and analytics

Our website does not currently use advertising cookies or audience analytics tools. Our hosting provider may maintain technical logs as described above.

If we introduce cookies or similar technologies requiring consent, we will provide information and request consent before using them. We will update this policy to reflect any material changes.

9. Your rights

Depending on the circumstances and the applicable legal conditions, you may request access to your personal data, correction of inaccurate data, erasure, restriction of processing or data portability.

You may object to processing based on legitimate interests on grounds relating to your particular situation. Where processing is based on consent, you may withdraw that consent at any time without affecting processing carried out lawfully before withdrawal.

To exercise your rights, email natalia@tsnbaltic.com. We may request proportionate information to confirm your identity where necessary. We normally respond within one month. If a permitted extension is needed because of the complexity or number of requests, we will explain this within the initial month; the extension may be up to two further months.

You may lodge a complaint with the State Data Protection Inspectorate of Lithuania (VDAI) at vdai.lrv.lt/en/ or with another competent supervisory authority, including in the country of your habitual residence, place of work or the alleged infringement.

10. Automated decision-making

We do not make decisions about website enquirers based solely on automated processing that produce legal or similarly significant effects.

11. Security and external links

We use appropriate technical and organisational measures to protect personal data against unauthorised access, loss or misuse. No website or transmission method can be guaranteed to be completely secure.

Our website includes links to external services, such as LinkedIn. When you follow a link, that service’s privacy policy applies to its own processing of your data.

12. Changes and contact

We may update this policy when our practices or applicable requirements change. The latest version will be published on this page with its update date. Where required, we will provide additional notice of material changes.

For questions about this policy or your personal data, contact natalia@tsnbaltic.com.